Customer Care

Deliveries via the website:

You can order home delivery for only 30 NIS, which will be delivered within 72 hours to the entire country, except for Green Line and Arava seats.

For Green Line and Arava settlements, the cost is 75 NIS and up to 7 business days.

For orders over 500 NIS, home delivery is free.

 

Exchanges and returns:

Is the product not perfect in your opinion? No problem. You can exchange an item purchased on the site for another item or return it for a credit within 14 business days of receiving the item. Exchange or return will be possible subject to presentation of an invoice, provided that the item is closed in its original packaging, in good condition, closed with an original security label and without being used at all.

 

How do you replace?

Send a message and purchase invoice on WhatsApp 054-227-1286

Or by email at info@tevacom.co.il

After receiving a confirmation number, the product must be sent and exchanged via double mailing to our address:

6 Bedner Street, Ramat Gan

 

Financial credit:

How do you return?

Send a message and purchase invoice on WhatsApp 054-227-1286

Or by email at info@tevacom.co.il

After receiving a confirmation number, the product must be sent by courier or with a tracking number to our address: 6 Bedner Street, Ramat Gan

 

Cancellation fee: Up to 5% of the product price or 100 NIS (whichever is lower)

Massage brush is not returnable/replaceable